What are the system requirements for Our products?
Our products are compatible with Windows 10 and Windows 11. And 100MB disk space
Why can not install the new version?
Please uninstall your current version from Settings or Control Panel.
Click the corresponding link below to download and run remover tool if you are impossible to uninstall it.
Download Windows Manager Remover
How do I renew my subscription?
We offer special renewal discounts to our existing customers. There are two types of subscription renewals:
1. Automatic Renewal: For subscriptions with automatic renewal, PayPro Global will process the renewal automatically at the end of your subscription period. You will receive reminder emails 2 and 7 days before the renewal date. After each renewal, including automatic renewals, you will receive a confirmation email with the order details.
2. Manual Renewal: For subscriptions with manual renewal, you will receive a notification email from PayPro Global one day before your subscription expires with a dedicated renewal link.
If you haven't received any renewal email, you can also renew directly by visiting: https://store.payproglobal.com/checkout?subscr-id=YOUR_SUBSCRIPTION_ID (replace YOUR_SUBSCRIPTION_ID with your actual subscription ID). By renewing, you'll get a new subscription period and continue enjoying all the benefits of our software.
Should I pay extra fee if I transfer my license code from current computer to another one?
You can transfer your license code to another computer as long as your license code is in valid period. Or you can contact support@yamicsoft.com for help.
Sales FAQs
How long is the valid service time of the license code?
It is 2 years subscription for up to 2 PCs. The valid service time of the license code is TWO YEARS, and you can use one license code on your 2 PCs. During the two year, you can update to any new version
What kind of payment do you accept?
Our agent can process payments in 180 countries and 110 payment types, accept Visa / MasterCard / Eurocard, Bank / Wire transfer, American Express, Diners Club, JCB, PayPal, Credit / Debit card (Payment information by Fax), Discover / Novus. Please choose the appropriate payment option to finish your order.
What is the differences between your Trial version and full version?
You can get 30 days full function trial for the trial version. When the trial period is over, you have to pay for it to get a license, and activate your trial version to full version.
What is the refund policy?
What is the refund policy?
We provide functional trial versions of all our software so our customers can fully evaluate and try the software before making a purchase.
In addition we also offer a 30-day money back guarantee.
When will I receive my license code information after purchasing your software?
When your payment has been received and cleared, you will immediately receive your registration and license code information via email.
Please note some small delays may occur in verifying your credit card details under some circumstances.
If your can not find an answer to your question in this page, contact contact@yamicsoft.com and we'll back to you as soon as possible!
